Warranty systems manager

Do you want to join the journey with Volvo Construction Equipment towards a more sustainable construction industry? As a warranty system manager, you will be involved in development and enhancement of the various tools supporting the Volvo Group claim/warranty process. Your responsibility is to drive and support an efficient claim process to all stakeholders.


This is us, your new colleagues


Who are we at Global Warranty? We are a team of dedicated global warranty managers, coverage and claim process managers and analytics responsible for the development and maintenance of Volvo CE global warranty terms and conditions, auditing, claim control and training.


Who are you?


We see a future with you as a colleague who want to work in a team with passion and commitment in everything we do for Volvo CE. Are you interested in digitalization? Would you like to work with process and system improvement supporting all our stakeholders in close contact with the IT organization, if yes, this is your opportunity!
You will be part of communication with stakeholders and users, driving development and enhancements in the claim process from an end to end perspective. The work is both strategic and operational, you need to enjoy creating a structure but also have the feeling and sense of urgency when ad hoc items need to be resolved.
It's desirable if you have good knowledge and experience in analytics, project management and solutions development. You have also experience of heavy duty or automotive field, aftermarket, retail or market experience.
Main activities and responsibilities
You will drive process-oriented IT solutions maintenance, development, improvements, and implementation to support the claim processes. Therefore, we are looking for a person that is motivated to drive change. Has a can-do mindset and is motivated to learn.


Qualifications
University degree in business, engineering, related field or equivalent experience.
Understanding and interest of IT solutions.
Proficiency in written and spoken English



At Volvo Construction Equipment we are actively working to establish groupings that will take maximum advantage of the strength inherent in differences in knowledge, experience, age, gender and nationality, etc. We find that well balanced working groups increases group dynamics, creativity and new approaches to solutions


This position is based in Eskilstuna, Sweden.
Hiring manager
Henrik From, Head of Global Warranty, Volvo Construction Equipment
Phone: +46 (0)739026669


Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.