We are expanding our business! Are you our next Customer Support Engineer?

We are now looking for a Customer Support Engineer in Jönköping.


Would you like to join a team where you will have great opportunities to develop your skills in a creative atmosphere that encourages innovation and a dynamic exchange of ideas between employees?


We offer you to be part of a culture that reflects a collaborative environment with everyone working to deliver the best results. In the role as Customer Support Engineer you are responsible for our second-tier export customer support for our Airborne LiDAR systems for hydrographic charting and mapping purpose. You will also perform remote test/calibration flights including analysis and acceptance of data, and document support provided.


The role gives you the opportunity to work with the latest technology within the area of airborne laser survey systems for hydrographic and topographic surveys.


In the role you will be working towards our international customer support organization supplying our local support engineers with expertise related to the bathymetric LiDAR sensors. You will also be repairing hardware in field at customer’s location, software support and failure investigation as well as provide training to customers, both at customers locations, our own location and via web-based tools. Within your responsibility you will develop training video’s, training materials, maintenance instructions, contribution to manuals and similar documentation.


To be successful in this role you are passionate about providing the best possible support to our customers. You also have a high standard of performance, independence and responsibility and the role includes a large variation of work tasks. In the role you will have plenty of freedom to shape our future tools and methods to provide the best possible support for our customers. You appreciate working in a culture where you continuously can contribute to improvements of our customer support procedures.


Qualifications & Experience
Bachelor of science in Electronics, Computer science or Mechatronics
Experience from relevant customer support of advanced embedded systems (preferable airborne systems) is an advantage
Excellent communication skills and ability to work in an international environment
Experience from airborne equipment and aerospace requirements is an advantage
Fluency in Swedish and English (written and spoken). Further languages are meritious.
Valid driving license



Skills & Experience
Ability to focus on both long-term objectives and short to medium term execution
Ability to work independently and collaboratively
Show enthusiasm and drive
Well-structured, focused and ability to set clear priorities
Strong sense of urgency, responsibility and accountability
Willingness and flexibility to travel internationally to a significant amount



Location
Jönköping


Are you interested?
Want to learn more about technologies and products you would be working on?


Then go to: www.youtube.com/watch?app=desktop&v=10gfK4eEEE8&feature=youtu.be


Send your application to jobb@leica-geosystems.com if are interested in this position. Mark the application with Customer Support Engineer.


We will start the selection and interviewing ongoing and role might be filled before last day for application. Send in your application as soon as possible, but no later than January 20, 2021.


Other information:
This role is a full time permanent role and your primary workplace is in Jönköping.


If you have any questions please contact Daniel Gustafsson, Customer Support Mgr Bathy LiDAR, +46 703 06 5444.


We kindly but firmly waive direct contact with staffing and recruitment companies as well as sellers of additional job postings.


Airborne Hydrography part of Hexagon develops and supplies airborne laser survey systems for hydrographic and topographic surveys. The customers are international survey companies and governmental organizations on the world market.


Airborne Hydrography AB is part of Hexagon (Nasdaq Stockholm: HEXA B; hexagon.com), a leading global provider of information technology solutions that drive productivity and quality across geospatial and industrial landscapes.