We are Looking for an Application Support Engineer to join JBT!  

JBT is an international market leading global technology solution provider to high-value segments of the food processing industry. We have offices in more than 100 countries all over the world and we have customers like Kronfågel, HK Scan, Orkla Foods Sweden AB, Fazer Oy and Danish Crown AmbA.
As we continue to grow in Europe, we are now hiring an Application Support Engineer to our portioning business unit.
Your role as DSI™ Applications Support Engineer within our DSI Portioning business unit, will report into the DSI Business Unit Manager for EMEA. A great role with excellent support, as we will have a resource coming over to Sweden from our USA team to get you fully trained!

A day in the life of a DSI™ Applications Specialist…
You will be responsible for and execute the application support duties to meet our customer needs. What this means is meeting with our customer, listening to their needs and how they want their production configured, going back to our lab and ascertaining if its viable to reconfigure the machinery to do what the customer requires. Presenting a solution and making it happen!
We would also like you to participate in sales meetings together with our sales team, as your help will be needed in supporting the sales process. Sharing your application and technical knowledge when presenting the options of what our equipment can do, in line with the customer’s specifications.
Your role will support in two ways, via remote on-line support or at the customer site, and as this will be a part of your role, flexibility to travel is a must. Most of the travel is planned, but there are occasions when a customer is in trouble, and you will need to travel on short notice.
Ideally you live in the Helsingborg area as you will be initiating and performing Lab tests and customer demonstrations in our Food Technology Center located in Helsingborg, where you also will be based.
As mentioned, this role requires flexibility as we expect for you to be travelling to see our customers around 80-100 days per year.
Finally, you will collaborate with our R&D and Software engineers to ensure that our offerings are effective and efficient from an application point of view.

Our focus is finding the right person, you could already be an Engineer and are seeking a change of direction, or perhaps you have studied Food Technology at University and are looking for your first step into the world of work. It is about keenness to learn, a great positive attitude, being self-motivated and a flexible team player. We like everyone to take responsibility for everything they do at work and for you enjoy the challenge along the way.

To qualify for the position, we would like you to have either a background in Engineering, preferably within the food industry, or having a Food Technology university degree (Food technologist or similar). Good communication skills in English are required as we communicate in English due to our international links; both written and verbal is required. Additional knowledge in other languages would be an advantage.

An aptitude and understanding of technical concepts involving computers, software, and robotic principles is important for the role as is the ability to creatively translate customer requirements into practical applications. This and the ability to “turn a wrench” will enable you to learn how to be a skillful Application Support Engineer within our DSI team.

What will we offer you…?
A full-time position, based in Helsingborg where our EMEA (Europe, Middle East and Africa) head office is located. The opportunity to work in an established international and fast-growing company. It is important for us to create opportunities for our colleagues for personal development and a work environment where individual initiatives are valued. We have a strong focus on continuous development and improvement and are always together as a team!

About us…
JBT is an international market leading company in the global food processing industry. We are growing both organically and by acquisitions and are continuously looking for new employees that want to grow with us! We offer you the growth potential of a company with a developing technology that is unique in its field, plus a collaborative working environment where your individuality, imagination and talent will be recognized and rewarded. Come on a #journeywithjbt

Contact us now to discuss the role, speak to our Talent Acquisition Manager Shirley Willis shirley.willis@jbtc.com or Ofelia Widgren ofelia.widgren@jbtc.com our HR Business Partner in Helsingborg.