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Arbetsbeskrivning
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Can you imagine spending your days providing the best possible service to your customers and work as a representative for one of the most famous streaming platforms worldwide? Start your new career by joining their Swedish speaking team in the Netherlands!
We are assisting our client in their recruitment for Swedish speaking candidates who wish to join their customer relations team in the Netherlands. You can work anywhere in the Netherlands, regardless of whether you want to experience the stunning capital Amsterdam or enjoy life on the countryside (NB! relocation to the Netherlands is required).
Your new routine...
...starts with a morning coffee, followed by opening all the systems you need to prepare yourself for the inquiries of the customers. This will be handled via incoming phone calls, emails and chat. The customer comes first here, and you will be in charge of providing the highest possible service. Questions can range from inquiries about technical issues, payment, streaming devices, and content amongst others.
The ideal candidate
Has great communications skills in Swedish and English (both written and oral)
Is willing to relocate on short notice or is already living in The Netherlands
Can work full-time on rotational shifts
Has an interest in streaming services and is tech-savvy
Is a great listener and has previous experience with customer service
Offer
A Customer Service Agent will be offered a rewarding job in a multicultural and international company with interesting conditions such as:
Attractive salary
Shift allowance + holiday pay
2 weeks of paid training
25 days paid holidays per year
Pension plan
Discount on health insurance
Work from home allowance
An international office in Amsterdam for those who want to work there
About the Netherlands
Welcome to the Netherlands, the country where tradition fuses with innovation: masterpieces of art, windmills, tulip fields and candlelit cafes coexist with contemporary architecture, avant-garde design and effervescent nightlife. Although small, the country has become one of the top destinations for expats who really want to work for top companies and boost their career in one of the bustling hubs of industry, culture and international business!
Sound like your dream job? Then click apply and submit your CV in English today!
We will share more information about this amazing career opportunity during our interview with you.
We look forward to hearing from you.
Keywords: customer service, customer support, b2c, streaming, kundtjänst