Work Remotely from Portugal as a Swedish Speaking Customer Support Agent!

Looking for an adventure abroad, or are you already enjoying life in Portugal? We have the perfect opportunity for Swedish speakers! Work remotely from anywhere in Portugal as a Swedish Customer Support Agent.

About the position

Are you social and do you enjoy solving problems? We have the perfect opportunity for you! As a Customer Support Agent you are responsible for helping out customers via phone, email, or live chat. You will do all of this in Swedish. As a valued member of the team, you’ll be the friendly face and knowledgeable voice the customers can always rely on. Any questions they have? No problem – you’ve got all the answers! And when it comes to handling complaints, you’ll be a pro at turning frowns into smiles. While doing this, a vital task of your job will be safeguarding sensitive customer information, ensuring their privacy is in the best hands. Your attention to detail and dedication will be the pillars of the customer’s trust and loyalty.

Don’t sweat it if you haven’t done this before – we’ll train you up! Any previous customer service experience is a bonus, but not a must.

Your day to day tasks are mainly:

Provide customer support over the phone, chat, and mail.
Deal with new and existing customers.
Skilfully manage customer data.
Offer helpful and efficient service.

What makes this position unique?

The main location of the company is Lisbon, Portugal. However, the position is offered exclusively as a remote work opportunity, allowing you to work from anywhere in Portugal. The necessary equipment, such as a computer, keyboard, and mouse, will be provided. Training will also be conducted online, ensuring that you become familiar with all products and processes, enabling you to provide the best possible customer service. To ensure a successful application process, having a stable internet connection is essential!

Already living in Portugal? Perfect, you can complete the training and continue working from the comfort of your home. Not yet residing in Portugal? No problem, you can choose your dream destination in Portugal, such as with a view of the Atlantic coast!

About the company

Our client is all about convenience. They create more time for whatever people love – cooking, family time, exercise, and work. They are dedicated to creating an outstanding experience for their customers – from planning purchases with your family until the milk is in your fridge. Working for this client will give you a rare opportunity to put a positive impact on people’s lives.


Required language: Swedish