work with Klarnas high qulity customer care?

Arbetsbeskrivning

Teleperformance är världens största företag inom outsourcad kundservice.Teleperformance startade sin verksamhet i Norden 1985 och har varit en av de ledande aktörerna sedan dess.Cirka 80 procent av verksamheten innefattar outsourcing av kundservice och resterande del kvalitativ telemarketing.Se även www.teleperformance.com Teleperformance Nordic, proudly presenting its latest client addition- KLARNA!Klarna has a leading position in the Nordic market for online shopping.They offer their customers a safe way to shop and customer satisfaction is highly prioritized.For this they need to deliver a customer support at its best. You will be answering customer?s questions through telephone and/or e-mail in Finnish.Mainly, these questions are oriented towards payment issues and return deliveries.While solving the customer?s problems you must also do this with a positive spirit, aiming for customer satisfaction.We will offer you a job with permanent employment, a fixed monthly salary and a relocation package.The position offers you training opportunities, career opportunities and a job within a young atmosphere. You need to be: - customer and quality oriented, positive and have a wish for to provide customers with top quality support.- used to work with computers.- structured and organized.- a good communicator, fluent- writing and oral, in Finnish.- able to understand English or Swedish as you will be provided training in one of these languages.Experience from working with customer service, and experience from online shopping, is preferred but not required.We are more interested in your personal skills and possibility to become a high performing Customer Support Agent![[ Starting date: One week of fully paid training starting on the[8 of December.Apply: A.S.A.P.with your CV and application written in English or Swedish, the selection process is ongoing.Though, we must have your application no later than 30 of November.[ Our tagline is ?Transforming Passion into Excellence": if you have got a passion for customer service, together with Teleperformance Nordic you can transform it into Excellence.

Kontaktpersoner på detta företaget

Sofie Mortensen
46702-452535
Tove Fröman

Sammanfattning

Besöksadress

Sankt Eriksgatan 115 113 43 STOCKHOLM
None

Postadress

Sankt Eriksgatan 115
STOCKHOLM, 16867

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