Workplace Technician HO – summer job

Founded in 1953 in Gothenburg, Sweden, the Kappahl Group is a leading fashion chain in the Nordics, with around 370 Kappahl and Newbie stores, and Shop Online in Sweden, Norway, Finland, Denmark, Poland and the UK.

The Kappahl team consists of some 4,000 colleagues at 400 workplaces in 10 countries, all with different backgrounds, ages, skills and styles. Our common motivation is to offer fashion fit for life to a wide variety of people and lifestyles. A Responsible Fashion that that feels right, for the bearer and for the world we live in. Today, 70% of the products are labelled as more sustainable. Kappahl’s goal is for 100% to be made of more sustainable materials by 2025.
More information at www.kappahl.com.


Kappahl and the entire retail industry are in an intensive development phase and we have a number of exciting changes ahead of us! Will you be a part of this journey? Are you a graduate who wants to join our Workplace team this summer? We are looking for a Workplace Technician for technical support to our head office!

We offer you You will be a part of the team that is responsible for our 1st line support at Kappahl head office. The job offers you an on-site position where you will support our Digital workplace. We offer you an onboarding program, so you will feel comfortable right away in your role. You will be working with support, maintenance and helping internal customers with laptops, printers and other service requests.

You will be a part of the Workplace Team at Kappahl IT where we focus on offering our users a great digital workplace experience.

Your profile • You have in-depth experience working with computers and software from a technical perspective and it is great value for Kappahl if you know some of the following:
- Active Directory
- System administration
- Microsoft Endpoint Manager (SCCM)
- Client server maintenance
- PowerShell
- The full O365 Microsoft suite
• Well organized, proactive and clear communication to the persons you meet.
• You take pride in having a high service level and you like interaction with the users.
• You are familiar with support ticket systems i.e. Jira, Azure DevOps or Fresh Service.
• You communicate freely in Swedish and English in both speech and writing.

Your personality As a person, you are structured and have a heart for support and problem solving, react quickly on changed demands and are solution oriented, putting the customers needs first and can cooperate well with others.

You are interested in and understand the digital workplace technology and strive to learn more every day. As success depends on being a part of the team and you have an inclusive and social personality.

We work in a team-based organization and value that you are communicative and unpretentious to promote the work based in an agile mindset.

Are you interested? The position is fixed-term employment during the summer, with placement at our head office in Mölndal.

Kappahl celebrate diversity and strive to eliminate all forms of discrimination. We are committed to creating an inclusive environment for all employees and candidates.

You apply easily by attaching your CV (please refrain from sending us your personal letter). We apply continuous selection. We look forward to your application as soon as possible, but no later than the 25 April 2023, via www.kappahl.se/lediga-jobb.

If you have protected identity contact hr@kappahl.com, and you will get help with submitting your application.

Contact information If you have questions regarding the position, you are most welcome to contact Ulf Helge, IT Manager, ulf.helge@kappahl.com.