Workplace Technician Store – summer job

Founded in 1953 in Gothenburg, Sweden, the Kappahl Group is a leading fashion chain in the Nordics, with around 370 Kappahl and Newbie stores, and Shop Online in Sweden, Norway, Finland, Denmark, Poland and the UK.

The Kappahl team consists of some 4,000 colleagues at 400 workplaces in 10 countries, all with different backgrounds, ages, skills and styles. Our common motivation is to offer fashion fit for life to a wide variety of people and lifestyles. A Responsible Fashion that that feels right, for the bearer and for the world we live in. Today, 70% of the products are labelled as more sustainable. Kappahl’s goal is for 100% to be made of more sustainable materials by 2025.
More information at www.kappahl.com.


Kappahl and the entire retail industry are in an intensive development phase and we have a number of exciting changes ahead of us! Will you be a part of this journey? We are looking for a team member during the summer 2023 as a Workplace Technician Store.

We offer you You will be a part of the team that are responsible for our 1st line support, in your role, you are the first point of contact for our store employees for technical questions or problems, primarily via phone, mail and our case system. Together, you in the store team are responsible for the IT that is in our physical stores, such as cash register systems, peripherals and other systems that the stores need to do in their daily work. You are independently responsible for collecting the information needed to be able to handle the matter case, to conduct an analysis and investigation of where the problem may lie. You document and secure handover to your colleagues so that the support is always as efficient as possible for the store.

You will be a part of the Workplace Team at Kappahl IT where we focus on offering all our users a great digital workplace experience.

Your profile • You have experience working in support with focus on IT, previous experience with store system, such as cash registers is advantageous, as well as experience in SQL, Power Shell and analysis of error logs.
• Knowledge of Norwegian, Finnish and Polish is a merit advantage.
• You take pride in having a high service level and you like interaction with the users.
• You communicate freely in Swedish and English in both speech and writing.

Your personality As person, you are social and service-oriented and find it easy to talk to new people. You take great responsibility in your work and have a high degree of accuracy in what you do. You like to collaborate and have a genuine interest in finding the best solutions for the store. It is also important that you are solution-oriented and dare to ask the right questions, as well as have the ability to determine when your help is not sufficient, and the case needs to be taken further.

Are you interested? The position is fixed-term employment during the summer, with placement at our head office in Mölndal.

Kappahl celebrate diversity and strive to eliminate all forms of discrimination. We are committed to creating an inclusive environment for all employees and candidates.

You apply easily by attaching your CV (please refrain from sending us your personal letter). We apply continuous selection. We look forward to your application as soon as possible, but no later than the 25 April 2023, via www.kappahl.se/lediga-jobb.

If you have protected identity contact hr@kappahl.com, and you will get help with submitting your application.

Contact information If you have questions regarding the position, you are most welcome to contact Ulf Helge, IT Manager, ulf.helge@kappahl.com.